Shipping and Returns
SHIPPING
Ang for Cooks currently delivers within New Zealand only.
Orders are completed and dispatched as soon as possible, usually within 1 - 2 working days. Orders are processed during our opening hours only (not over the weekend or public holidays).
Shipping costs as below -
Free delivery for all orders over $60.00
NZ wide excluding RD, Post Boxes, Waiheke, Great Barrier, Stewart and Chatham Islands - $7.50
Rural Delivery North Island - $15.00
Rural Delivery South Island - $22.00
You will be sent a tracking link (if you supply us with your email address) once the order has been picked up by our couriers.
Please allow 2-4 business days or 5-7 business days for Rural delivery after receiving your tracking link. Be mindful that couriers are still experiencing high volumes at the moment so delays may happen. Contact us at orders@angforcooks.co.nz if you have any queries.
RETURNS
If for any reason you are not satisfied with your purchase from us, please return within 30 days of delivery for a refund or exchange providing it meets the criteria listed below –
Please notify us by email at orders@angforcooks.co.nz
- Change of mind – Any non-faulty goods for exchange or refund must be unused. The items must be returned in their original condition and in their original packaging.
- Incorrect item sent/faulty or damaged in transit. – If an item isn’t what you ordered, or it arrived damaged or faulty, you can return it to us for exchange or a full refund of the purchase price plus the cost of the original freight fee. It must be returned in it’s original condition and in it’s original packaging.